I’ve been trying to resolve an issue with CoolStar for days. I reached out through email, messaged them directly, and got no response at all. Their support is completely unresponsive — no effort to fix the issue, no explanation, nothing.
I paid through Patreon, didn’t receive what I was promised, and even after reporting, they still didn’t reply or resolve it. This is completely unprofessional.
Extremely disappointed with their attitude and lack of basic support. It feels like they just take the money and ignore everything else.
I’ve already reported this to Patreon and I highly recommend others do the same. Don’t stay silent if you’re being ignored or scammed.
Think twice before supporting CoolStar. No miner, no support, no help — just silence.