Vilboz14 speakers start blasting gliched sound at max volume šŸ“¢

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1

Iā€™m on vilboz14 (Lenovo IdeaPad 3 14APO6) with AMD 3015ce cpu and emmc memory on Windows 11.

Has anyone here experienced a bug where like 1 out of every 10 times audio starts, the built in speakers go into shock and start playing glitched sound at max volume? Iā€™ve installed all the drivers from Coolstarā€™s windows guide. Can provide a vid if anyone is interested.

I tried searching but couldnā€™t find anything other than a mention of this problem here: Acer Chromebook CP514-1H Driver Issues

Iā€™m kinda scared to even debug this, worried that the speakers will blow, like with the max98357a :frowning:

Edit: what I mean by ā€˜start playing glitched sound at max volumeā€™ is NOT that this glitch only happens when I set the volume slider to 100%, but that without any reason it starts playing super loud glitchy noises.

2

So far Iā€™ve been able to reproduce this bug when playing sound only on firefox, which seems pretty strange. Edit: It also happened when I started Grand Theft Auto 3.
Maybe the bug is wide-spread but everyone is using chrome or chromium-based browsers. It happens both on Windows 11 and 10.

If someone wants to try to reproduce this bug:

  • install firefox browser, (pause any other audio, like an mp3 player in the background)
  • go to youtube and start watching a video until you hear audio coming out
  • click on a suggested video, until you hear audio
  • click on another suggested video, and so on
  • repeat dozen or so times, the speakers will eventually glitch and instead of playing audio they will screech loudly.
3

Iā€™ve solved the issue on my machine. I think this bug will only happen on chromebooks with the AMD 3015ce cpu.

Problem:

AMD 3015ce cpu/apu is not recognized by the AMD Software Installer and will not install a gpu driver by itself, so you will have to do it manually through Device Manager. Fine, thatā€™s not difficult, the problem is that you need to choose a very specific version of the driver, otherwise you will have this intermittent audio bug.

What worked for me(This is intended only for 3015ce chromebooks):

  1. Go to amdā€™s ā€œDrivers and Support for Processors and Graphicsā€ page, search and download the drivers for AMD 3015e apu, right now the newest version is 24.3.1 ( https://www.amd.com/en/support/downloads/drivers.html/processors/amd/amd-3000-series/amd-3015e.html )
  2. Try to install the driver, it will error out due to ā€˜unsupported hardwareā€™
  3. Open Device Manager, right click your gpu (it will be in ā€˜Display adaptersā€™), press ā€˜Update driverā€™ > ā€˜Browse my computer for driversā€™ > ā€˜Let me pick from a listā€¦ā€™ > ā€˜Have Diskā€¦ā€™ > ā€˜Browseā€™ and navigate to C:/amd/amd-software-installer/packages/drivers/display/WT6A_INF , press open or double click u0403852.inf, press ok.
  4. IMPORTANT: From the list choose the 2nd ā€œAMD Radeonā„¢ Graphicsā€ device, NOT something else like ā€œVega 3 Mobile Graphicsā€, choosing the wrong driver at this stage seems to be the cause of this bug.
  5. Wait for the installer to finish, then reboot.