Mi ACER C732-C6W no da sonido

Hi, I have an Acer Chromebook C732-C6WU, it was upgraded to Windows 10 x64, but it doesn’t give audio, only via Bluetooth, but without it, you can’t hear anything, the microphone doesn’t work

I see something related to the DA7219 codec that I was reading and it may be that, and in the device manager I have a yellow triangle in HID I2C, I really need your help, thank you