HyperX CloudX headset broken audio and mic

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System Details

  • Device: asus CX34 marasov
  • OS: Linux 7.1.2-3-cachyos
  • Firmware Type: RW_LEGACY

Summary of the Issue

When I try to use my Hyperx Cloudx headset on my chromebook, the headset gets stuck in a loud beep tone until I unplug it. The mic on the headset also doesn’t register any input. The headset works fine on the stock ChromeOS, so I think it’s an issue with linux.

Steps to Reproduce

  1. Plug in headset

  2. Try to play audio

  3. No audio can be heard, just a loud tone. The tone stops when you unplug the cord

More info that might be helpful:

  • my audio is sof-rt5682
  • I am using PulseAudio (on PipeWire 1.6.7)
  • I already used to audio fix script, and other headphones have been fine