Cool Star's Touchscreen and touchpad do not work

I installed Windows 11 on my HP Chromebook 14c (Gimble). I tried to install Coolstar’s drivers, however, I found out that the touchpad and touchscreen do not work. My friend who has a Samsung Galaxy Chromebook installed Windows 11 a few hours before I did. When he tried to install the Drivers it worked. I appreciate any help you can provide.

Please test Linux.

If it works, you likely missed the dptf issues. Make sure you connect to the internet before installing any drivers.

If it does not, then they are likely damaged on the hardware level