Confused about the "root-capable shell" step of Developer Mode Set Up and how to do it

Support General Device Support
1

System Details

  • Device: Dell Chromebook 11 3189
  • OS: ChromeOS
  • Firmware Type: Stock
  • Firmware Version: KEFKA

Summary of the Issue

I am walking through the Chrultrabook Mr.Chromebox docs to do a UEFI Full Rom and have successfully gone through setting up developer mode.

It brought me to a “getting started” screen where I did not enable debugging features as instructed. I connected to my wifi and when it came to the login page I attempted to do the “root-capable shell” step by pressing [CTRL+ALT+F2] and nothing happened.(it’s possible I’m not pressing the right F2 button if it’s not the right arrow).

I’m wondering if I’m doing this step wrong or if I am good to go ahead and move on to the hardware screw step now that I am in developer mode? And do I turn the laptop off to do this step? Thanks for the help :blush:

Steps to Reproduce

  1. Follow chrultrabook set up steps up to Developer Mode

  2. Successfully turn on Developer Mode and see the start up screen

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  3. Continue to wifi connection

  4. at login screen press [CTRL+ALT+F2] (nothing is happening when I do this)

Expected Behavior

Pull up a root capable shell I think? I’m not sure what to do from there if it did pull up.

2

Try Ctrl + alt + refresh

3

Perhaps it is because his device has not truly entered or completed developer mode. The operation of “CTRL+ALT+F2” on a device that truly enables developer mode is completely fine, unless it is a keyboard failure issue. Personally, I understand.