Assistance Required for Drive Selection Issue

Support Windows Support
1

Dear Team Coolstar,

Today, I mistakenly selected the discounted driver option ($5) on coolstar. After downloading, I realized it was the wrong driver. I have since added another $5 to my account and now wish to purchase the correct, non-discounted driver. However, I am currently unable to proceed with the purchase.

Could you please assist me in resolving this issue?

1 Like
2

i would recommend sending an email to [email protected] so there is a greater chance of getting help.

3

I emailed them twice, but I haven’t received any response.

4

don’t have any more hope

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