Acer Plus 514 CRASNETO no battery detected in windows 10

as shown in the title, windows claims their is no batter connected to the computer even though there very much is. the battery is detected in debian 12 yet not in windows. any ideas? thanks!

coolstar’s site clearly states that Win10 is not supported for ADL-N devices like CRASNETO, so it’s likely a compatibility issue with the EC driver/ACPI somehow.

No issues here with Win11 on CRAASKVIN