**System Details**
Device: Osiris (Acer Chromebook 516 GE)
OS: Windows 11 25H2
Firmware Type: UEFI Full ROM (MrChromebox)
Firmware Version: Latest
Internal storage type: NVMe (1TB SSD, upgraded from 256GB)
**Summary of the Issue**
Upgraded SSD from 256GB to 1TB. Fresh Windows 11 install.
SOF Audio driver shows yellow ! in Device Manager.
USB4 driver also shows yellow !.
CoolStar portal unsigned license upload error:
“Item not owned with the specified discount or owned copies all used.”
(Attached: Portal error screenshot)
Unsigned file generated: sof-unsignedlicense.bin (from new 1TB SSD via GenLicense.exe)
**Expected Behavior**
License reset for new SSD, signed license download after unsigned upload.
**Request**
Please reset SOF Audio + USB4 licenses for new SSD.
Account: [email protected]
Previous licenses purchased via Patreon credit.
**Attachments**
Portal error screenshot
Thank you!
DH Shin
