$1,050 USD payment – Store Credit still 0.00 USD

Hello, I upgraded my Patreon membership to the $1,050 USD plan. The payment was successfully charged (Patreon and my bank both confirmed it), but in my Coolstar account my Store Credit still shows 0.00 USD.

It only shows my old $240 balance.

Could you please manually credit the $1,050 USD to my account?

:e_mail: Email: [email protected]

:bust_in_silhouette: Username: Julio Del Rosario

Thank you very much.

I also have the Patreon receipt of the $1,050 USD payment and can provide it if needed. Since I’m a new user, the forum only allows me to upload one screenshot. Please let me know how to send the other proof.

nobody here can help with anything related to Patreon/coolstar - use the support email listed