Black screen when unpluged charger

System Details

  • Device: Chell
  • OS: [Windows]
  • Firmware Type: [UEFI Full ROM]
  • Firmware Version: Fw MRCHROMEBOX - 2606.1
  • Internal storage type: [eMMC]

Summary of the Issue

Hi friends of chromebox I have a trouble with a HP Chromebook 13 G1, I install windows 11 and all the drivers, but when unplugged the charger the display power of and power on and show a black screen, then no show nothing, the black screen is permanently, but if I connect the charger again show the display fine and windows usage is normal, I uninstalled the driver video and when disconnected the charger the display still show the image of windows fine and everything works, but when install a driver video the problem persist, I try different versiones of the display driver but always is the error again, you can help me ?

The driver video is Intel HD Graphics 515 version 31.0.101.2125

CPU INTEL PENTIUM 4405Y

Steps to Reproduce

Expected Behavior

[What should have happened?]